Wednesday, August 13, 2008
Help Your Readers Help You
I've been up to my eyeballs in SharePoint 3.1 this week (and I'm loving it). I'm designing a new comprehensive site for the pilot of a new program our nonprofit is launching later this month. SharePoint 3.1 is even more flexible than previous versions, and I'm looking forward to really putting the data list capabilities to work and integrating them seamlessly with reporting and analysis in the Office aps. (It's nice to be in a place where I can building solutions that incorporate so many aspects of the technology I write about. Fascinating!)
This is a tiny tip but cool and flexible. If you are adding contact threads to a site and want to know in advance what types of messages you're receiving from your site visitors, customize the mailto line by adding the following info:
- mailto:firstname.lastname@example.org?subject=Customer question
If you have a dozen reasons customers and vendors will be contacting you, identify who wants what by preloading your Subject line helps you prioritize and respond quickly to that barrage of incoming messages.
That's it for now--back to work for me. Kind regards,
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